Contents

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Unit-I: Public Administration as a Discipline                                          9-46
Public Administration: Meaning, Nature, and Scope
Public Administration: Art or Science
Public Administration and Private Administration
Evolution of Public Administration and Significance
Model Questions
Unit-II: Organizational Principles and Management                             47-70

 Organization: Meaning, origin, importance
G Formal and Informal Organization
Principles of Organization
POSDCORB and Henry Fayol's Fourteen Principles
Hierarchy, Span of Control, Unity of Command, Co-ordination
Model Questions
Unit-III: Concepts of Public Administration and Recent Trends            71-162
New Public Administration
New Public Management
Bureaucracy, Good Governance
E-Governance, ICT and RTI
Challenges to Public Administration due to Globalization
Model Questions
Unit-IV: Challenges and Administration in India                                    163-223
Machinery for Redressal of Citizen's Grievance
Ombudsman, Lokpal and Lokayukta
Administrative Corruption in India
Public Policy-Formal and Informal Policy Making
Policy Making in India
NITI Ayog
NDC
State and Local Administration
Model Questions